Tag: debugging
All the articles with the tag "debugging".
The 502 nobody could find
A legacy app served through a chain of gateways was throwing intermittent 502s to hundreds of call-center agents. A CIO escalation had run for two months with nobody able to say which component was failing. I joined as the new architect, tried to trace it the way everyone else had, hit the same wall, and concluded the wall was the point: stop hunting the fault, start removing components until it has nowhere to hide. This is that story, the identity provider being misused as a gateway underneath it all, and the two-stage design that shipped.